Once I’ve been able to load the app, sign in, get the pin from my partner and actually access our account, it’s fine. Please let us have multiple owners of the account. When signing in, the email with the pin gets sent to my partner’s email and it’s just a pain. Please just let me use facial recognition to access my account like every other app.įinally, our account is set up under my partner’s information but I’m the one who manages our healthcare billing. It’s also frustrating that I can’t save my user Id and password - which means inevitably I have to reset my password making it even less likely that I’ll be able to remember my password. There’s no rhyme or reason to when this app works and when it doesn’t. Half the time I try to use this app, it won’t load. This is one of the most frustrating apps I’ve ever used.
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